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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Ellis

March 18, 2025

5  out of  5
rating by Jessica Ellis
"Fantastic to work with!!"
We responded:
"Hi Jessica, we appreciate your review! I’m glad to hear you had a positive experience. We are here for you if you need anything else. "
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Pa Yaj

March 5, 2025

5  out of  5
rating by Pa Yaj
"John and his team are amazing and so friendly! Recently, Kate was able to assist me with updating my rental coverage policy and info. She had a sense of urgency and made sure the process was stress-free and smooth for me. I appreciate her knowledge, care, and attention to detail. Ye assisted me also awhile back with me and my husband's car insurance policies and coverages. I value how well informed she is, her excellent customer service and communication. She really made the hassle of getting car insurance coverage stress-free. I highly recommend John and his team!"
We responded:
"Hi Pa, we appreciate your review! I’m so glad to hear that Kate and Ye were able to make your experience smooth and stress-free. We truly appreciate your recommendation, and it means a lot to know that our team’s care and attention made a difference. We’re always here if you need anything!"
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PAM YANG

March 5, 2025

5  out of  5
rating by PAM YANG
"I am located in the La Crosse area. I had conversed with five other life insurance agents from different parts of the US, their policies and company before I finalized my decisions to go through PaHnia and State Farm. I was looking for life insurance for my mom. I was determined to find an agent I could trust, honest, understanding, & transparent. Someone who truly just want the best for their client instead of taking advantage of their client. PaHnia went above and beyond than I had anticipated. She validated my needs, was not "pushy", and took in my concerns and found a coverage that I was content with. She was able to offer different coverages and policies that I never knew was even possible. It just shows how knowledgeable she is and how considerate she was to my specific circumstance. Furthermore, my mom does not know and understand english. PaHnia was able to translate and speak with my mom regarding the coverages and answer any questions and concerns my mom had. My mom is so appreciative to have a PaHnia in this field to help her understand and feel secure in the coverage that was decided on. PaHnia is a valuable asset to this company. I highly recommend PaHnia."
We responded:
"Hi Pam, we appreciate your review! We always strive to provide the best service with our honest, understanding and knowledgeable team members. We are happy to hear that you had a great experience with PaHnia, and glad to hear that your mom was able to understand the coverage that was explained back to her in her language. PaHnia is a very valuable part of our team for many reasons, being bilingual is one of them! We look forward to protecting you, your family, and friends for many more years!"
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Dianne Carroll

January 8, 2025

5  out of  5
rating by Dianne Carroll
"Amazing customer service! I was so impressed by the quick and detailed service. Carl is a wonderful agent and made the insurance process so simple."
We responded:
"Hi Dianne, we appreciate your review! It's always refreshing to encounter agents like Carl who are knowledgeable and make complex processes easier. If you have any specific questions or need further assistance regarding your insurance, feel free to ask!"
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Angela

December 10, 2024

5  out of  5
rating by Angela
"Carl was great. He looked at my old insurance, gave me a better deal, and made the transition painless."
We responded:
"Hi Angela, we appreciate your review! We are happy to hear that Carl provided you with excellent service. Finding a better insurance deal can be a huge relief, and having someone who makes the transition easy is invaluable. If you have any specific questions about insurance or need further assistance, feel free to ask!"
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Jeff Steckbauer

November 7, 2024

5  out of  5
rating by Jeff Steckbauer
"Carl Dodge did a great job in helping me get the coverage I needed at the price I wanted. Very helpful and welcoming agency staff."
We responded:
"Hi Jeff, we appreciate your review! We're glad to hear that Carl was able to help you find the right coverage at the price you wanted. We appreciate your kind words about our team, and we're here to assist you anytime!"
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Lynn Houle

June 28, 2024

5  out of  5
rating by Lynn Houle
"I was very impressed with the service I received. John explained all the coverages in detail which made it easy to switch all my insurance to State Farm. Besides that I am saving money!! I've talked to Kate a few times and she answered some questions that I had. She is very personable and is on top of everything there. I feel like I have been a customer for years as everyone is so friendly and helpful."
We responded:
"Hi Lynn, we appreciate your review! Switching insurance providers can sometimes be a complicated process, but we like to take the time to explain all the coverages in detail, hopefully making it easier for you to make the switch. Saving money is always a bonus. It's also fantastic that Kate has been helpful and personable in answering your questions. Having friendly and helpful staff can make a big difference in the overall experience as a customer."
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jackie

June 7, 2024

5  out of  5
rating by jackie
"Kate and John at State Farm are quick to respond to my inquiries and always helpful, informative, and patient."
We responded:
"Hi Jackie, we appreciate your review! We are thrilled to hear that Kate and John have provided good customer service, that is something we pride ourselves on. We look forward to working with you for all of your insurance needs! "
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Steven Rapp

June 5, 2024

5  out of  5
rating by Steven Rapp
"John Neumueller and his staff in their Wausau Wi. office are excellent people. They are helpful, friendly, and they get your business taken care of efficiently. Steve"
We responded:
"Hi Steven, we appreciate your review! We're thrilled to hear that our office and staff have been helpful, friendly, and efficient in taking care of your business. Your experience means a lot to us. If you need any further assistance, don't hesitate to reach out. Thanks again for your support!"
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Kate Laska

May 31, 2024

5  out of  5
rating by Kate Laska
"The John Neumueller State Farm Ins. Agency has been just wonderful in taking care of my ins. needs. Kate is usually who I talk to and she is very good at her job and a pleasant person to work with, no hassle. I recommend to everyone."
We responded:
"Hi Kate, we appreciate your review! Thank you for sharing your positive experience with us. We're delighted to hear that Kate has been wonderful in taking care of your insurance needs. It's great to know that working with her has been pleasant and hassle-free. Thank you again for your recommendation. We look forward to continuing to provide you with excellent service! "
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Lisa d

May 26, 2024

5  out of  5
rating by Lisa d
"Ye Vang was very helpful and knowledgeable when my husband and I stopped in to talk about putting a policy in place. She took her time with us and did a great job! I highly recommend her!"
We responded:
"Hi Lisa, we appreciate your review! Thanks for sharing your positive experience with Ye Vang. We're delighted to hear that she was helpful and knowledgeable during your visit and that she took the time to assist you and your husband with your policy. Your recommendation means a lot to us. We look forward to continuing to provide you with excellent service!"
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Keith Ende

May 16, 2024

5  out of  5
rating by Keith Ende
"John and his team are very helpful."
We responded:
"Hi Keith, we appreciate your review! Our office prides ourselves on great customer service so we are happy to hear we have been helpful. "
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Amanda Mason

May 2, 2024

5  out of  5
rating by Amanda Mason
"We work with Carl Dodge and Kate Koth Anderson and they both have been great! Super quick with all of our questions and never hesitate to update our policies when needed."
We responded:
"Hi Amanda, we appreciate your review! It's great to hear that Kate & Carl have been excellent in assisting you with your questions and promptly updating policies as required. If you have any specific questions or need further assistance, please let us know! "
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Summer Sunc

March 1, 2024

5  out of  5
rating by Summer Sunc
"Very good services! They always help me out in the way they can and my parents have been with State Farm for such a long time that even I have taken the steps to continue being a part of the John Nuemuller State Farm Family! :)"
We responded:
"Hi Mai, we appreciate your review! We’re glad to hear that our services have been helpful to you and your family. Thank you for taking the time to share your experience, and we look forward to providing excellent service in the future."
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Matt Buehler

February 26, 2024

5  out of  5
rating by Matt Buehler
"There is a reason why have had stayed with State Farm for over 20 years. John and his team have always provided great service and finding me the best options and rates."
We responded:
"Hi Matt, we appreciate your review! We are happy to hear that our office has consistently provided great service. Finding coverage that fits our customers' needs is our top priority, and we’re glad that has been your experience. It has been a pleasure serving you over the years, and we look forward to many more!"
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Kelly Fernandez

February 1, 2024

5  out of  5
rating by Kelly Fernandez
"Very happy working with this Agency. Very friendly, knowledgeable and helpful staff. And very easy to get in touch with a worker quickly to answer any questions."
We responded:
"Hi Kelly, we appreciate your review! ! Being friendly, knowledgeable, and helpful is what we aim for, and it's great to know that our State Farm team was easy to reach and responsive to your questions. We are here to continue providing you with excellent service, please contact us with any concerns!"
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Kelly Barrow

October 18, 2023

5  out of  5
rating by Kelly Barrow
"I am very pleased with the many options presented by John Neumueller. I have more than ample coverage at a minimal cost. I also learned that many things like AAA are not needed when you ad towing. This in not something I ever use, but it is nice to know that I have it."
We responded:
"Hi Kelly, we appreciate your review! I'm glad to hear you were impressed with our many insurance options. It's always beneficial to have coverage so that you can be assured that you are protected. We look forward to working with you for all of your insurance needs. "
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Jason Vick

October 16, 2023

5  out of  5
rating by Jason Vick
"Excellent and prompt customer service."
We responded:
"Hi Jason, we appreciate your review! Our office focuses on quality customer service so we are happy to hear that we have met your standards. "
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J Nelson

September 23, 2023

5  out of  5
rating by J Nelson
"Great customer service! Carl was very helpful and easy to work with."
We responded:
"Hi Jean, we appreciate your review! Providing excellent service is a top priority for us, and we are happy to hear that Carl was easy to work with. If you ever have questions, please don't hesitate to reach out. "
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Cher Latimer

July 14, 2023

5  out of  5
rating by Cher Latimer
"Friendly, professional agents and easy to work with! Just bought a new vehicle and updated our policy in under 8 minutes!"
We responded:
"Hi Cher, we appreciate your review! We pride ourselves on providing excellent customer service and making the insurance process as smooth as possible. We appreciate your business and we’re glad we could assist you in updating your policy efficiently!"
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Dale Burgess

July 13, 2023

5  out of  5
rating by Dale Burgess
"Have been with John for a number of years. He looks out for my interests and has helped me make the right insurance decisions along the way."
We responded:
"Hi Dale, we appreciate your review! We always strive to look out for our customers’ interests and help guide them through the insurance journey. It has been wonderful assisting you with your insurance needs over the years!"
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April Ramsey

June 29, 2023

5  out of  5
rating by April Ramsey
"They are always very helpful and friendly."
We responded:
"Hi April, we appreciate your review! We are happy to hear that our office has been able to help you with all of your insurance needs. We look forward to working with you for many more years!"
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Debra Matthews

May 10, 2023

5  out of  5
rating by Debra Matthews
"Great service John and his team are very helpful."
We responded:
"Hi Debra, we appreciate your review! We are happy to hear that our office has been helpful and provided good service. We look forward to working with you for all of your insurance needs!"
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Jean Lashua

April 22, 2023

5  out of  5
rating by Jean Lashua
"Carl was a pleasure to work with. He thoroughly explained everything and is saving me almost $200 a month by switching! Highly recommend!!"
We responded:
"Hi Jean, we appreciate your review! We are glad to hear you could switch to State Farm and have a positive experience while saving money. We look forward to helping with all of your insurance needs "
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Colleen S

February 13, 2023

5  out of  5
rating by Colleen S
"Kate and John are rock stars awesome help and responsiveness."
We responded:
"Hi Colleen, we appreciate your review! Thank you for the rock star compliment. We look forward to helping you with your insurance needs!"